From Keynote to Culture Shift: Inside a Ripple Effect Leadership Workshop
I have to brag on the Palmetto Marriott Resort & Spa for a moment, and particularly their leadership.
Greg Ciaccio, Kim Boyer and the team have fully embraced and actively model the Ripple Effect Leadership philosophy and framework.
After sharing my ideas in a keynote for all of their supervisors, managers and executive leaders, we got together six weeks later for a half-day workshop to get into the WORK.
And the work was SO MUCH FUN (photos for evidence!).
But in order for this work to work, you need a strong leader who is willing to do the work, too.
To be present, to be vulnerable, to create a safe space for learning.
Greg shows up and makes that happen.
Here are a few reflections from what we learned in our time together:
🌊 You are at the center of your own Ripple Effect and you matter
🌊 EVERYONE plays a crucial role in the larger ecosystem of the resort
🌊 The negative (often accidental) ripples you cause will spread FAST
🌊 You and your work are more connected to each other than you realize
🌊 Guests carry the energy of the ripples you cause - positive and negative
🌊 When you create an exceptional environment for staff, you cause an exceptional experience for guests
🌊 Tension and friction in one part of the business will soon be felt elsewhere
🌊 There may be a finite number of people who are direct recipients of your leadership, but...
🌊 The indirect impact of your leadership is felt by an ENDLESS, UNQUANTIFIABLE number of people - this is mind blowing if you think about it
If you're local and looking for an escape to a top-notch resort, or if you're thinking about making a visit to the Tampa Bay area, check out the Palmetto Marriott Resort & Spa.
Their facilities are amazing (they have a beach!) and their people will treat you the absolute BEST.
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Chris Rollins is an inspirational leadership keynote speaker and creator of the Ripple Effect Mindset™. Inspiring leaders to act with intention in a world craving trust and connection. Specializing in leadership, teamwork, and creating inclusive, human-centered workplaces. Start a ripple that drives lasting impact today.
